Cancellations, Refunds, and Credit Transfer Policy 

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Cancellations and Refunds

If you are canceling your training and requesting a refund

· 8 or more calendar days prior to the first day of the course, a full refund will be issued.

· 7 or less calendar days prior to the first day of the course, no refund will be issued.

· No-shows forfeit all course fees.*

 

*Student who fails to attend a course without submitting a written request before the start of the course is considered a no-show. Arriving more than (15) minutes after the start of the course or failing to meet documented prerequisites at check-in (e.g., valid government-issued ID, required equipment), may be treated as a no-show at the instructor’s discretion. Approved refunds are issued to the original payment method within 5-10 business days, depending on your banking institution.

 

Course Credit Transfer

If you cannot attend your scheduled course, you may apply your course fee as a one-time credit toward any firearms training we offer. Credit requests must be approved and are valid for 90 days from the date of approval. Any remaining credit after 90 days expires and is non-refundable.

 

Course transfer requests must be submitted before the start of the course.

All cancellation, refund, and transfer requests must be submitted by email to JNakamura@hotrodsandhandguns.com